Improve Service
Our workshops and in-house training courses are designed to improve communication skills, particularly in service industries and client-facing roles. Following a needs analysis, we will work with you to develop and deliver a course that best suits your business objectives.
All of our bespoke programmes focus on quickly enhancing the existing language skills of employees, making them more effective in the workplace with the language they already possess whilst introducing new vocabulary and communication techniques specific to their role. Participants will each receive end-of-course certificates together with personalised reports, detailing strengths and suggested areas for improvement.